Privacy policy

What we get: your email address, what you buy, what you type into our forms and the community, and how you use the member tools. With your OK, we also get analytics about which pages people read.

What we never get: your card number (Stripe handles payment), your conversations with your AI, and the files on your computer or phone.

We do not sell or share personal information. We use no ad pixels. You can ask for a copy of your data or ask us to delete it at [email protected].

Build to Launch is run by Jenny Ouyang, doing business as Build to Launch, in California, United States. When this page says "we", it means Jenny Ouyang, who is responsible for your personal data.

Contact for privacy, deletion and refund requests: [email protected].

If you subscribe to the newsletter on Substack, we keep a copy of your email, name and plan. We use it so you do not get the same article twice, and to check paid membership.

We are not in your conversation. When you connect the Build to Launch MCP to Claude, ChatGPT or another AI app, we see only the requests your AI app sends to us, for example "find a guide about Substack growth". We do not see your chat, and we do not keep a log of your searches.

What we keep:

• A connection key, so your AI app stays connected. It ends after 90 days, or one year for a key you make in Settings.
• The personal skills you save, until you delete them.
• Feedback you send through the MCP. It goes on the public feedback board.
• Your lesson progress and the note you add when you finish a lesson.
• For the AI draft check and the AI answer tool: the date, the length of the text and how much was used. We do not store your draft. Your own question is stored only as a one-way code that cannot be turned back into the text.
• Pages you host for Canva. Each one is at a public link for one hour and is deleted after 24 hours.

To disconnect, remove the Build to Launch connector in your AI app. Then open Settings in the community and make a new key, which ends the old one. To have this data deleted, email [email protected].

If you are in the EU, the UK or the European Economic Area, the law (GDPR) asks us to name the reason for each use:

• Contract: your account, your purchases, delivery of what you bought, sign-in emails and receipts.
• Consent: analytics cookies, the newsletter and other marketing emails. You can take consent back at any time. That does not affect what we did before.
• Legitimate interests: keeping the service safe (limits on forms), knowing if our email arrives, and fixing errors. We weigh these against your rights, and you can object.
• Legal obligation: tax and payment records.

These companies process data for us, only to run Build to Launch:

We do not sell or share personal information, and we do not use it for ads. In California law terms, we do not "sell" or "share" personal information. We give data to the authorities only if the law requires it.

We are in the United States, and most of the services above store data in the United States. If you are in the EU, the UK or Switzerland, your data goes to the US. Where a service offers them, we rely on the EU-US Data Privacy Framework and its UK and Swiss extensions, or on the standard contractual clauses that the European Commission approved.

The cookies that keep you signed in are necessary, so they are always on. Everything else is off until you click Accept in the cookie banner. Reject is one click, the same as Accept. To change your choice, use "Cookie settings" at the bottom of any page.

Our emails contain a small image that tells us when an email is opened, and links that count clicks. To stop that, turn off images in your email app, or unsubscribe.

Some emails are part of what you asked for: sign-in links, receipts, the download you requested and replies to your posts. Marketing emails (new articles, tips and series) have an unsubscribe link.

You can ask us to:

• give you a copy of your data, in a format you can take elsewhere
• correct data that is wrong
• delete your data and close your account
• stop or limit a use of your data, or object to a use based on legitimate interests
• take back a consent you gave

Email [email protected] from the address on your account. We reply within 30 days. We may ask you to confirm the request from that address, so no one else can make it for you.

EU and UK: you can also complain to your data protection authority. California: you have the right to know, delete and correct your personal information, and to opt out of its sale or sharing (we do neither). We will not treat you differently for using any of these rights.

Only Jenny and the services above can reach our data. Connections use HTTPS. No system is perfectly safe. If a breach puts your data at risk, we tell you and, where the law requires, the authorities.

Build to Launch is for people 18 or older. We do not knowingly collect data from anyone younger. If you think a child gave us data, email [email protected] and we delete it.

When this page changes, the date at the top changes and a line goes here. For a change that affects you, we also email you before it takes effect.